For the first time in my life, I understand how important a good real estate agent is, and Vanessa Pollock does it ALL! She’s the real deal, folks: smart, super-organized, compassionate and always available. She’s like a rock star in the real estate world. Like Madonna, but taller. And with darker hair. And less Kabbalah.
Norbert Leo Butz
My husband and I bought and sold at the same time in SOMA during the hottest time of the year. Couple that with two young children and two full time jobs, it was a feat! We had so many wonderful realtors to choose from, and ultimately went with the Vanessa Pollock team because of an instinct. After meeting with Vanessa I knew she would work for my family honestly, and passionately and that she did!I wish I could say that every single step of the way was unicorns and rainbows, but it wasn’t. We wanted to get the most for our money but didn’t want to let emotion overtake us. We were close to settling a few times, but Vanessa was sure to keep our goals at the forefront of our purchasing prowess. She steered us well and didn’t let us compromise. She was as invested in our dream as we were and that made all the difference.Every single person on that team was there for our family, whether it was uncovering a tank we had no idea we had, to finding the best stager we could find, or a contractor, even getting our TV off the wall. From soup to nuts, we didn’t have to lift a finger. We just made our desires known and the team was there to strategize and problem solve and ultimately get us what we wanted: top dollar for the home we were selling and the dream home we wanted to raise our expanded family in.Ultimately, they treated us like family instead of a paycheck.We are forever grateful and would do it 100 times over.If you are afraid, don’t be. Go with the team that works to serve, you will overwhelmed by them at every turn.Happy Housing!Shapiro-Cooper Family
Vanessa Pollock helped us buy our first home 10 years ago – in fact she just sent us an anniversary email to congratulate us on the anniversary! Her professionalism and kindness helped made our transition from New York so much easier for us. She is incredibly knowledgable, honest, and patient, and is really there for you throughout the process. If you need a realtor who knows the area and will be there with you from the start to the end, she and her team are the perfect choice.
We can’t say enough to express our gratitude toward Denise Payne and the Vanessa Pollock team. Mother, daughter, and son-in-law moving from Brooklyn and the Bronx, we had a long wish list and potentially ticklish contingency (having to sell a co-op apartment before we could close). Denise immediately understood our needs and vision and brought her expertise and energy to finding us exactly the right house. Her guidance, good humor, warmth, and patient attention to every detail of the process, from contract to closing (and even beyond!) far surpassed our expectations. Having bought and sold seven times in three states, I can truly say that Denise has been the most caring, thorough, and generous broker I’ve encountered. We are completely satisfied and grateful as we settle into our forever home.
Vanessa and her team are the Gold Standard in Essex County. From the moment we started working with them, we felt like a part of the family. We were assisted through every step of this complicated process with grace, expertise, and humor. Truly a great experience!
Sheri Greenman was a consumate professional in every stage of the process! Her follow up was appropriate but not pushy, she understood our preferences and needs (at times better than we did ourselves). She showed us a variety (which we wanted to see) but also kept us focused. We would unequivocally recommend her and use her again!
West Orange Homeowner
I cannot think of another agent I would recommend more highly than Vanessa Pollock and her amazing team. They consider every aspect of the service they are providing, and go above and beyond to ensure you feel comfortable during that process. Vanessa honors her motto of “Care. Serve. Give.” with attention to detail, personable advice, and follow-up correspondence. They are the very definition of Dream Team.
Nicole Van Giesen
My husband and I just closed yesterday on our home in Maplewood. We are moving from Brooklyn after the birth of our son, 6 weeks ago. Life has changed a lot for us in the last 2 months. I was signing mortgage documents from my hospital bed! The process went so quickly and so well even though everything hinged on us selling our Brooklyn apt. Denise was always in touch, & checking in. Working with her was so enjoyable. She was well informed, honest, & always cheerful. I can’t wait to move into our house & become part of the Maplewood community. I’m sure you already know how great Denise is, but we wanted you to know we think so too!
Lisa & John
My husband and I purchased our first home with the invaluable help of Vanessa’s team. We worked with Sheri Greenman as our buyer’s agent and she was a dream-come-true! We were moving from Queens, so Sheri’s total understanding of the area and the process of home buying in general made the entire experience so much smoother and more fun than we could have imagined.
I recommend Vanessa Pollock and her team to everyone I encounter who is looking to make the move out of NYC. She is thoughtful, compassionate and intuitive. She listens. We thank her daily as we continue to enjoy the house that she found us. The house we didn’t really think we were looking for until we arrived and found ourselves HOME. But the quality that sets her apart is her involvement in the community she represents. She and her team, through their sponsorship of art, music and food festivals and scholarship drives for example, have helped to build an environment that we are proud to be a part of.
Carrie, I wish to express immense gratitude for your help and patience in helping us purchase the home and answer this apartment-dwelling/city boy’s questions as we moved towards becoming homeowners in the state of NJ. Your patient and calm energy as well as your generosity in providing answers and insights to questions I had were greatly appreciated. Thank you very very much.
Farid and George
Vanessa Pollock and her team are the absolute BEST real estate professionals in the area. Vanessa masterfully found us the perfect house – and guided us thru every step of the buying process with patience, skill and kindness. We love, love, love living in Maplewood and would (and HAVE) recommended Vanessa Pollock and her team to all our friends.
Liz and Ken Land
We found our home in Maplewood with Vanessa’s team of experts. They were patient with us until we found the house that best suited our needs. Vanessa and her team are highly knowledgeable about Maplewood and South Orange because they live here and raise their families here, too. They know the ins and outs of the schools, local businesses and give back to the community. They will partner with you if you and your family are moving out of NYC to make the transition as smooth as possible. When the time comes for us to sell and move (which won’t be for a while because her team helped us find the perfect house) we’ll be calling Vanessa.
From the moment we worked with Vanessa Pollock’s team, they treated us with care and attentiveness. Her team provided us with an endless amount of information and resources. They had answers for very situation and where 100% supportive during the entire process. I would highly recommend her and her staff to anyone.
Vanessa Pollock was our realtor when we were looking to sell our South Orange home in order to upgrade to a larger home in town. Vanessa was the epitome of professionalism and knew exactly how to get us the perfect results we sought. She ably explained how to prepare our home so that it would show like a dream. Thanks to Vanessa, we accepted an offer at asking price within four days of our home being on the market and she worked her magic to get us into our beautiful forever home with unparalleled persistence and expertise. We have been happily living here for close to six years now. We’re not moving anytime soon, but I am always delighted when I have the opportunity to recommend Vanessa and her skillful team. No one else that I know of has the same unique blend of super heroine negotiation skills, knowledge of the local market, warmth and heart. She’s the whole package!
I was a first time home buyer when I worked with Vanessa to buy my house 8 years ago. I was really impressed with the experience of working with her during the buying process and afterwards. As we were new in town, she was an invaluable resource for recommendations on service providers and contractors. Even years later, if I need a referral, she’s really responsive. On top of that, she is literally one of the nicest people I have ever met. When we bought the house, she told us, “I want to be your realtor for life” and she really means it.
Vanessa gave us a checklist of things to do to ready our house for sale. She was the ONLY realtor to ask about the 100 yr. old wiring. This is a big item in terms of price and also making the house sale ready to sell. She followed up several months later to ask about our progress. She will be our realtor of choice when we sell. I also really appreciate all that she gives back to the community . This is a far greater reward for all of us then putting out some advertising in a local paper!
We refinanced using Vanessa Pollock’s team and Justin Messing with Eagle Home Mortgage. The team couldn’t have been more responsive and helpful with the process. We will use Vanessa Pollock for our home sale when we are ready without any doubt whatsoever. Very knowledgeable. Very organized. Very kind. Very thoughtful. Very HONEST. You can’t do better.
Vanessa and her team are knowledgable, enthusiastic and deeply caring! She guided us through listing and selling our house and now her wonderful team is helping us to find a new property to purchase! The way this team contributes to the community should be a huge factor in choosing to work with Vanessa! They do not just take – they give to local programs – including to the the music programs in the SOMA school district. In addition the team is warm and just plain fun to work with.
The Vanessa Pollock Team and our Realtor in particular, Sheri Greenman, were fantastic to work with. They were able to guide first-time homebuyers through the whole process. We would not hesitate in using them again (if we ever decide to leave our amazing new home!). My fiancée and I began our home search in January of 2015, just when the market was starting to come around again. Every house we were interested in went to a bidding war or highest and best offer with many offers on the table. Sheri treated us like we were her only clients and worked tirelessly to get our offers in on time and make them as attractive as possible. If there was a time we wanted to see a house and Sheri was unavailable, one of her colleagues would immediately get back to us and take us to see the house. Everyone we met on the Vanessa Pollock team was knowledgeable and helpful. We were always given recommendations for services when we asked, but never felt pushed into using anyone. Although we did wind up using a recommended lawyer and lender because they simply more professional and accessible than the ones we had found on our own. Sheri & The Vanessa Team were incredible to work with from the first phone call to the signing of the deed. We could not be happier with our house and our experience.
Vanessa just gets it. She takes the time to listen and understand your needs and ensures that she is working towards your wants & needs whether it be buying or selling a home (we have done both with her). Working with a realtor who has a team working for her ensures you get immediate responses to any questions or concerns. Buying or selling a house is a stressful and often lengthy process – you want to be sure that you work with someone who is not only excellent at what they do but who is kind, considerate and fun to spend time with! Vanessa is all this.
Vanessa worked with one of my (architectural) clients to find a house several years ago. They were extremely happy with her service, her attention to their needs and the hand holding throughout the process. I then recommended Vanessa to a friend who was selling his condo, and again, he was completely impressed by the professionalism of the entire team. She even referred him to a realtor in Sarasota, where he was moving. I’ve been able to get to know Vanessa on a personal level as well and she is someone who is very dedicated to high standards as well as committed to making a contribution to the local community. I would never hesitate to recommend her to my clients or friends.
Vanessa Pollock was our agent when selling our W. Orange, NJ home in 2013. She is extremely polished and professional, but also warm and personal. Everyone on her team is efficient, trust-worthy and a dream to work with. She paid for a staging consultant to help our home truly shine, and her photographer captured impressive images. Thanks to their expertise, we had three offers on our home in the first week, two of which were above asking price. Vanessa and her team made our selling experience as easy as possible. I have referred her to several friends and neighbors who were in need of a real estate agent, and they were very pleased as well. Vanessa is genuine, kind and amazing at what she does!
Vanessa and her team went above and beyond on the long-distance sale of our home. They saw how emotionally attached we were with the house, made thoughtful and smart suggestions on how to best present the home to buyers, and were available and present every step of the process. Selling a home from across the country can be nerve-wracking, but we trusted that the transaction was in the best possible hands, and ended up with multiple offers! Vanessa and her whole team truly embody their motto – Care, Serve, Give.
Carrie Schwartz is everything you want and need in a realtor: knowledgable, hard-working, honest, and responsive. She made my search and purchase easy, showing me the range of homes and educating me about the area, advocating effectively for me when I was prepared to make an offer, and assisting throughout the process, right up to meeting me at 7 a.m. on a frigid January morning to give me the key to my new home. Add to all of this that she is as nice as a person can possibly be, and you’re guaranteed a good experience in what can be a nerve-racking undertaking.
We recently bought [a home] in West Orange with the help of Kristen Torkelson, and wanted to reach out to say what a great experience we had with her. We were a special case — flying up to NJ from Florida for a whirlwind weekend, not knowing anything about the area. We couldn’t have asked for a better guide. She was reachable at all times, generous with her attention, patient with our questions and ready with goodies to keep our toddler happy, from house hunt to closing day.
We will certainly recommend your company to anyone who wants to buy or sell a home.”
Alexandra Zayas and Shannon Breen